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Case Studies

Improve Messaging Dock

Projected CSAT 4.6/5

Redesigned Messaging Dock to Boost AI Visibility

3-in-1 Diary Study

Projected CSAT 4.3/5

Streamlined Diary Study to Capture Pain Points Across Journeys

Projected CSAT 4.6/5

Uncovered friction in AI workflows, increasing visibility and boosting CSAT by 1.2

Improve Messaging Dock

Pink Poppy Flowers

Job Details Page

Projected CSAT 4.97/5

Uncovering employer mental models
in the Job Details page

Pink Poppy Flowers

3-in-1 Diary Study

Projected CSAT 4.3/5

Improved candidate outreach flow through insight-led Messaging Dock updates

Location Types

Projected CSAT 4.3/5

Prioritizing employer's location needs 

Improve Messaging Dock

Pink Poppy Flowers

Uncovered friction in AI workflows, increasing visibility and boosting CSAT by 1.2

Projected CSAT 4.6/5

3-in-1 Diary Study

Pink Poppy Flowers

Improved candidate outreach flow through insight-led Messaging Dock updates.

Projected CSAT 4.3/5

Improve Messaging Dock

Pink Poppy Flowers

Uncovered friction in AI workflows, increasing visibility and boosting CSAT by 1.2

Projected CSAT 4.6/5

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